Citizens Property Insurance Claims

A major development is underway in Floridaโ€™s property insurance world. A Circuit Court recently granted a statewide temporary injunction blocking Citizens Property Insurance Corporation from forcing policyholders into the Division of Administrative Hearings (DOAH) arbitration process. The Court found Citizensโ€™ arbitration scheme likely unconstitutional, violating due process and homeownersโ€™ right of access to the courts.

Citizens appealed the ruling, which initially placed the injunction on hold. But in a new order dated August 21, 2025, the judge lifted that automatic stay. This means that no cases can proceed to DOAH until the appeals process runs its course.

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How ILG Can Help You

Insurance Litigation Group (ILG) has been at the forefront of this fight. One of our attorneys secured the temporary injunction that initially stopped all DOAH arbitrations across Florida. With the stay now lifted, ILG continues to lead the charge to ensure policyholdersโ€™ rights are protected.

View the Orders:

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Plumbing Leaks

Homeowner Claims

Business & Commercial Claims

Commercial and Business Claims

Contractors

Roof Damage Claims

Public Adjusters

Hurricane Damage Claims

What This Means for Policyholders

  • If you are a Citizens policyholder, your case cannot be forced into DOAH at this time.
  • DOAH has been criticized for fast timelines, limited discovery, and outcomes that overwhelmingly favor Citizens.
  • ILG is closely monitoring every development. With the stay lifted, policyholders are shielded from this arbitration process while the appeals move forward.

Stay Informed!
ILG will continue posting updates as this fast-moving area of law develops. For a deeper dive into whatโ€™s happening, read our blog post: Citizensโ€™ DOAH Arbitration Scheme on Shaky Ground.

What Our Clients Say

โ€œWe were so tired of non-returned phone calls from our insurance company. Their claim to having sent payment when they hadnโ€™t was ridiculous. We had spent 6 months trying to resolve with no luck. We called Insurance Litigation Group and they resolved our claim simply and professionally.โ€ย 

G. Monin

โ€œThank you for your swift attention to my case.ย  Everything ran smoothly.ย  They gave me multiple options and always answered the phone!โ€

M. Close

โ€œExcellent law firm if you are having trouble getting your Florida homeowners insurance company to pay your hurricane claim fairly. They have an excellent reputation in the panhandle and throughout Florida.โ€ย 

A. Fiske

โ€œBest law firm to deal with Hurricane Michaelย  home insurance disputes. They understand how to maximize your insurance payout when dealing with insurance adjusters and claims departments. Highly recommend.โ€

I. Britton

โ€œWe hired ILG when our public adjuster could push no further with our insurance company to get our claim settled after Hurricane Michael and he advised us to file a lawsuit. We recently settled and received our final payment checks a couple of days ago. My husband and I are very pleased with the results. ILG did a great job for us. Thank God for people like this to help homeowners when insurance companies don’t want to pay out after a disaster! I highly recommend ILG.โ€

J. Moore

โ€œI was very happy with the time and work that ILGpa did for me. Without their help I would not have the positive results that I received. Thank you so much for your help. I would recommend this group to anyone.โ€

M. Loranger

Our Offices

We are a client-focused law firm that fights aggressively on behalf of residentialย andย commercial policyholders, contractors, restorationย and mitigation companies, to produce maximum recovery results from insurance companies through our unique expertise, deep understanding of insurance law, cutting edge technology and proactive approach to litigation.

Insurance Litigation Group serves clients across multiple states with Florida being our principal office. Our attorneys have the knowledge, skills and experience to resolve your dispute against the insurance company.

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